Professional Summary
Technical Program & Agile Delivery Leader with over 10 years of experience leading complex digital initiatives across healthcare, accessibility tech, home services, and real estate domains. Proven ability to drive Agile transformation, coach cross-functional teams, and align programs with business OKRs. Recognized for increasing team velocity by 37%, launching scalable app frameworks, and contributing to a $1.2B company valuation through enterprise-wide Agile adoption. Skilled at leading remote teams, managing risk and compliance initiatives, and delivering high-impact digital products on time and within scope.
Core Competencies
- Agile Transformation • Program/Project Management • Scrum & SAFe Leadership • PI Planning • Digital Delivery Strategy
- Risk & Compliance • Stakeholder Alignment • Cross-Functional Team Coaching • OKR Delivery • Remote Teams
- Enterprise Planning Tools • Release Roadmaps • KPI Tracking • Process Optimization
Technical Tools & Platforms
- Jira (advanced user and administrator) • Jira Align • Confluence • Asana (Ambassador) • MS Project • GitHub
- HTML5/CSS3 • JavaScript • REST APIs • WordPress (WPVIP) • React • Angular
- EazyBI • Adobe Analytics • Google Search Console • Agile Metrics Dashboards • SEO & Accessibility
Professional Experience
Director, Program Management Office
Groundworks, LLC | April 2023 – March 2025
- Established and scaled a Program Management Office (PMO) to align delivery teams with enterprise OKRs, driving agile maturity across engineering, marketing, and product functions.
- Consolidated six team backlogs into a unified Jira instance, increasing visibility and planning efficiency by 25% while enabling standardized sprint reporting
- Increased delivery predictability from 50% to 83% by refining Agile ceremonies and building EazyBI dashboards to track team throughput and sprint health; reporting insights directly supported executive prioritization and resource planning.
- Spearheaded enterprise-wide Agile transformation, coaching executives and delivery teams through Scrum adoption and scaled Agile practices, directly contributing to the company’s $1.2B valuation milestone.
Head of Web Development
Groundworks, LLC | July 2021 – April 2023
- Rebuilt and led the web and marketing development team, replacing underperforming staff and introducing Agile practices (scrum ceremonies, Kanban boards) that boosted delivery predictability by 50% within two quarters.
- Partnered with the CMO to establish a dedicated product team, defining ownership, backlog prioritization, and delivery cadence to improve alignment between web development and marketing strategy.
- Developed a custom online booking system using React and REST APIs, driving a 10% increase in marketing-qualified leads through streamlined UX and improved conversion flow.
- Led web infrastructure migration to WPVIP, improving page load speed by 30% and achieving 99.9% site uptime to support national brand visibility and campaign performance.
Technical Project Manager
Apex Systems Inc. for Anthem Inc. | June 2018 – June 2021
- Led end-to-end delivery of the Sydney Medicaid mobile app as Scrum Master for a cross-functional team of developers, QA, and BA; used SAFe, PI planning, and Jira Align to improve velocity by 37% over six sprints.
- Co-led the development of a reusable React Native app framework, reducing development timelines from 9 months to 8 weeks across multiple Medicaid state implementations.
- Delivered cross-platform pharmacy functionality by coordinating with product, compliance, and UX teams, improving patient access and prescription adherence.
- Reported sprint progress and feature readiness to senior stakeholders, ensuring alignment with roadmap milestones and regulatory timelines.
Senior Development Manager
ForRent.com / CoStar Group | September 2017 – April 2018
- Re-planned and delivered delayed map search functionality using Scrum and Jira, leading a cross-functional team of 6 developers, 2 QA analysts, a database developer, a QA automation/release engineer, and a product development manager to recover timelines and improve user experience.
- Led post-acquisition integration of web development systems and processes, aligning ForRent.com and Costar teams to ensure product continuity, team cohesion, and uninterrupted delivery during organizational transition.
Technical SEO Manager
ForRent.com | January 2017 – September 2017
- Co-designed and developed an AJAX-based rental calculator in collaboration with the SEO team; tool dynamically linked price filters to search results and became the #2 source of organic traffic as measured in Google Search Console and Adobe Analytics.
- Implemented Accelerated Mobile Pages (AMP) using Angular 2 and Google’s AMP framework, improving mobile load performance and increasing mobile lead conversions by over 10%; this was the final role in which I contributed hands-on code as an active developer.
Earlier Roles:
Held progressive roles from UI Developer to Senior Development Manager at ForRent.com and Dominion Enterprises (2003–2017), while also working as a Freelance Web Developer (2008–2021).
- Led front-end modernization efforts, implementing AngularJS single-page architecture, mobile-first design, and ARIA accessibility standards.
- Spearheaded Agile transformation for the web development team, increasing delivery cadence and improving visibility with stakeholders.
- Implemented enterprise SEO strategies and developed internal tools to optimize marketing campaign performance.